Legal
These terms govern your use of ospita.co and the services Ospita offers to its clients. Reading them is short; understanding them matters.
Ospita is a trading name of [LEGAL_NAME], a sole proprietorship (ditta individuale) registered in Italy under VAT number (Partita IVA) [P_IVA]. In these terms, "Ospita," "we," "us," and "our" mean that entity. "You" means the visitor of this website or the client engaging our services, depending on context.
You can reach us at hello@ospita.co.
By accessing ospita.co or by entering into a paid engagement with us, you agree to be bound by these terms. If you don't agree, please don't use the site and don't engage us.
These website terms apply to every visitor. The terms of any paid engagement are governed primarily by a separate Master Services Agreement (MSA) signed between you and us — see Section 4.
Ospita is a content agency for creators. Our services include, without limitation:
Specific deliverables, volumes, platforms, and pricing for any given client are set out in the Master Services Agreement, not on the website.
The website is informational. To become a client, you (a) complete an inquiry, (b) sign a Master Services Agreement that specifies scope, deliverables, fees, term, and any additional terms, and (c) pay the first invoice. Until the MSA is signed and the first invoice is paid, no engagement exists and Ospita has no obligation to perform any services.
Where any conflict exists between these website terms and the MSA, the MSA controls for the matters it addresses.
Payments are processed via Stripe. Invoices are issued in EUR or USD as agreed in the MSA. Unless the MSA states otherwise:
Unless the MSA states otherwise, engagements are month-to-month and either party may terminate by giving written notice (email is sufficient) before the next billing date. Notice given after the next billing date takes effect at the end of the following billing period.
Because retainer fees pay for work performed and capacity reserved during the billing period, we do not refund partial months. We will, however, continue to deliver agreed work through the end of the paid period.
For us to deliver the agreed services, the client agrees to:
The client's source content (the long-form material they provide us to clip) remains the property of the client at all times. We claim no ownership of it.
Subject to full payment of the relevant invoices, all final clips, captions, thumbnails, and related assets produced by Ospita specifically for the client (the "Deliverables") are transferred to the client on a work-for-hire basis. Until payment is made, Ospita retains all rights in the Deliverables.
Any software, templates, processes, prompts, AI configurations, or other tooling developed or used by Ospita to produce the Deliverables (the "Agency Tooling") remains the property of Ospita (or its licensors) at all times. The client receives no rights in the Agency Tooling. This explicitly includes any proprietary software Ospita operates internally.
Ospita may display Deliverables, anonymized metrics, and the client's name and logo in case studies, marketing materials, and pitches, unless the client opts out in writing.
Short-form content performance depends on factors outside our control — including but not limited to platform algorithms, audience behavior, the underlying long-form material, competitive content, and macro trends. We bring craft, consistency, and proven processes. We do not guarantee any specific number of views, followers, leads, sales, revenue, or other performance metric. Any forecasts or examples we share are illustrative, not promises.
Both parties agree to keep confidential any non-public business information disclosed during the engagement, including (without limitation) unreleased content, business plans, financials, processes, pricing, and personally identifiable information of third parties. This obligation survives termination indefinitely with respect to trade secrets and for 3 years for other confidential information.
We publish content to platforms operated by third parties (Meta, ByteDance, Google, etc.). Each platform has its own terms of service and content policies. We use commercially reasonable efforts to comply with those policies on the client's behalf, but we cannot guarantee that any third-party platform will not:
Ospita is not liable for losses arising from any third-party platform decision, outage, or policy change.
To the maximum extent permitted by applicable law, and except for our own gross negligence, willful misconduct, or breach of confidentiality:
In addition to Section 6, either party may terminate any engagement immediately on written notice if the other party:
On termination, the client remains obligated to pay all fees accrued through the effective termination date.
We may update these terms from time to time to reflect changes in our services, the law, or our practices. The current version always lives at ospita.co/terms. Material changes affecting active clients will be communicated by email at least 14 days before they take effect; continued use of the services after that period constitutes acceptance.
These terms and any non-contractual obligations arising from them are governed by the laws of Italy, excluding conflict-of-laws rules. The exclusive jurisdiction for any dispute is the competent court of [REGISTERED_CITY], Italy, except where mandatory consumer-protection law confers jurisdiction elsewhere.
Before initiating proceedings, the parties agree to attempt good-faith resolution by direct communication for at least 30 days.
Questions about these terms? Email hello@ospita.co with "Legal" in the subject line.